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Product Solution Expert

  • Hybrid
    • Gent, Vlaams Gewest, Belgium
  • Product

Job description

Step into the driver’s seat of a cutting-edge SaaS product, where you will be the go-to person to learn how our product can be used in the best possible way. You will bridge the gap between customers, sales, and product teams by translating complex customer needs into scalable product solutions.
Sounds good? Then this could be your next big move!

Let me introduce you to Peripass, a logistics SaaS scale-up founded in 2016 by Leander Naessens. Peripass is our Yard Management Platform, which enables industrial and logistics companies (think of companies like Bridgestone, Alpro, and Saint-Gobain) to smoothly manage the complete flow of trucks rolling on and off their sites, as well as all trailer movements on-site.

We’re riding an incredible wave of growth, with sales skyrocketing and our company expanding faster than ever. Our mission? To revolutionise logistics through digitisation and automation, and we’re just getting started. We’re building on strong momentum, driven by ambition, teamwork, and a clear vision for the future.

Ready to be part of the next steps of Peripass? 

As our Product Solution Expert, you will be focused on translating customer needs into high-quality, scalable product solutions:

  • You are supporting the sales team during pre-sales:

    • You lead solution workshops to translate customer needs into feasible product solutions. You ensure solutions are aligned with best practices, product vision and are scalable.

    • You pitch and refine solution proposals.

    • You provide detailed functional and technical input for RFQs/RFPs.

  • You kick off the implementation track and ensure a smooth handover to Service Delivery and Customer Success who will implement the product solution you designed.

  • You are driving product evangelism:

    • You train internal teams on best practices to get the most out of our product.

    • You represent product expertise at customer events, trade shows, lunch & learns, and other forums.

    • Together with the Product Team, you host regional product councils where you explore and validate new ideas with customers.

  • You act as a product expert internally:

    • You capture insights from the field and feed them back to Product teams to influence the product roadmap.

    • You create and maintain scalable assets like solution templates, demo scenarios, playbooks, and enablement materials to support your colleagues.

  • You report to the Head of Product Solutions and collaborate closely with Sales, Customer Success, and Service Delivery to ensure alignment, high-quality handovers, and maximum impact.

    

What we offer:

  • You are at the crossroads of the organization, acting as a bridge between Sales, Customer Success, and Product Management. This is a unique position where you can challenge the product vision and roadmap while staying close to the market and our customers.

  • You can make a real impact by helping close deals and ensuring solutions succeed in the market.

  • You work with a cutting-edge SaaS product, shaping its adoption and future direction.

  • A cheerful bunch of colleagues who are all making the success story of Peripass, day after day, milestone after milestone, and joke after joke. 

  • A solid salary package and flexible working hours.

Job requirements

Come on, blow us away with your credentials! 💥 You will if you have:

  • At least 5 years of experience in consulting or commercial roles with direct customer contact, preferably in high-performance environments.

  • Experience as a trusted advisor or domain/product expert, with a track record of training customers.

  • Strong communication skills: able to convince, build trust, and lead workshops, demonstrating thought leadership.

  • A general interest in enterprise software and various systems, with a focus on scalable and robust solutions.

  • Fluency in Dutch and French, with solid proficiency in English. German is a plus!

  • Excellent relationship-building skills and an analytical mindset, able to align and inspire internal and external stakeholders.

  • Bonus points for experience in logistics (tech) or familiarity with APIs and integrations.

  • Able to work from our Ghent office 3 days a week, combined with client visits.

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